What's hapenning in CS?

State of CS Job Search Report out now!

CS Content

Customer Onboarding is the first impression your customers have of your product. A well-crafted onboarding process can set the stage for...

Customer churn is the enemy of every business. It's like a pesky weed that can quickly overgrow your garden if left unchecked. But fear...

CSQLs represent a goldmine of potential revenue hidden within your existing customer base. Read more to know how.....

Hey there, CS leaders! Let's talk about something we all face but often dread - those tricky, uncomfortable conversations. You know the...

Delegation isn't just a management tactic; it's a leadership philosophy. When done right, it's a powerful tool that can transform your...

Discover the art of building a high-performing customer success team. From setting SMART goals to fostering teamwork.

Customer success calling your name? Dive into this podcast with Kaustubh, who transitioned from customer support to program manager of...

In this discussion with Karthik, we discover strategies one can use to start preparing for a job search. We talk about identifying the...

Use this link to listen to the podcast on Spotify: https://open.spotify.com/episode/3KinxqfUzMnyek07APv24Y?si=182923e8bc014fca In the...

To play, press and hold the enter key. To stop, release the enter key.