Customer Onboarding is the first impression your customers have of your product. A well-crafted onboarding process can set the stage for...

Customer churn is the enemy of every business. It's like a pesky weed that can quickly overgrow your garden if left unchecked. But fear...

CSQLs represent a goldmine of potential revenue hidden within your existing customer base. Read more to know how.....

Let's talk about the big bucks, shall we? Customer Lifetime Value, or CLTV, is the golden goose of every business. It's not just about...

Let's talk growth, baby! 🚀 When it comes to measuring the success of a subscription business, there are two metrics that often steal the...

Here are the 4 things that I have seen helping tremendously demonstrate value/ROI to the customer: Capture the business outcomes the...

For years, NPS has been the go-to metric for gauging customer retention, but things are changing. While NPS still holds value, the...

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Linkedin Post dated: 19 May 2024 https://www.linkedin.com/posts/ankitcsm_customersuccess-metricsmindset-growthhacking-activity-7219664847...